aqq77 Privacy Policy

1 Introduction and Purpose of This Policy

aqq77 is a trusted online casino and betting platform operated specifically for players in Bangladesh. We give the highest priority to our users' privacy, and this privacy policy tells you how we collect, process, store, and protect your personal information.

This policy applies to our website, mobile platform, and all associated services. When you register with aqq77, log in, or use any of our services, you automatically agree to this privacy policy.

We comply with applicable laws and international data protection standards and remain vigilant at all times in protecting your information.

2 What Information We Collect

aqq77 may collect the following types of information from you in various circumstances:

a) Registration and Identity Information:

• Full name and date of birth
• Email address
• Mobile number
• Residential address
• National ID or passport number (for identity verification)

b) Financial Transaction Information:

• bKash, Nagad, Rocket, or bank account number (for deposits and withdrawals)
• Transaction history and amounts
• Bonus and promotion claim details

c) Technical and Automatically Collected Information:

• IP address and device type
• Browser type and version
• Access timestamps and session information
• Cookies and local storage data
• Gameplay logs and betting history

3 Purpose and Use of Information Collection

We use your information only for specific and lawful purposes. aqq77 uses your personal information for the following reasons:

• Account Management: To create, verify, and manage your account.
• Identity Verification: To confirm age and ensure responsible gaming. Our services are for those aged 21 and above only.
• Transaction Processing: To smoothly complete deposits, withdrawals, and bonus payments.
• Security and Fraud Prevention: To prevent fraud, money laundering, and unauthorized access.
• Customer Service: To resolve your issues and provide 24/7 support in Bengali.
• Service Improvement: To continuously improve our platform and gaming experience.
• Legal Compliance: To meet applicable legal obligations.
• Marketing Communications: To inform you about special offers and promotions if you have given your consent.

We never use your information beyond the purposes listed above.

4 Data Storage and Security

aqq77 uses the highest industry-standard technology to secure your information. Our security measures include:

• SSL/TLS Encryption: All data exchanged between you and our servers is completed over encrypted connections.
• Secure Databases: Personal information is stored on secured, access-controlled servers.
• Password Hashing: Your password is never stored directly — it is kept only in encrypted form.
• Access Control: Only authorized staff can access your information for specific necessary purposes.
• Regular Security Audits: Our systems undergo regular security testing.

We retain your information for as long as your account is active or as needed to provide services. Some information may be retained for an additional period due to legal obligations.

5 Sharing Information with Third Parties

aqq77 does not sell or exchange your personal information. However, in certain circumstances we may share your information with the following parties:

• Payment Processors: Relevant information may be shared with bKash, Nagad, Rocket, and banks to complete transactions.
• Service Providers: Trusted technology partners who help operate our services and work under strict confidentiality agreements.
• Legal Authorities: Information may be provided to relevant authorities when required by legal order or regulatory need.
• Fraud Prevention: To assist with security and fraud investigations.

When sharing information with third parties, we ensure they maintain the required privacy standards.

6 Cookies and Tracking Technologies

aqq77 uses cookies and similar tracking technologies on our website. These may be of various types:

• Essential Cookies: Required for the website to function properly, such as maintaining login sessions.
• Functional Cookies: Help remember your preferences and settings.
• Analytical Cookies: Help us understand user behavior to improve our services.

You can control cookies by changing your browser settings. However, disabling certain cookies may limit the functionality of the website.

7 Your Rights

As a user of aqq77, you have the following rights:

• Right to Access: You may request to know what information we hold about you.
• Right to Rectification: You may request us to correct inaccurate or incomplete information.
• Right to Erasure: In certain circumstances you may request deletion of your information (though this may be limited where legal obligations apply).
• Right to Object to Processing: You may object to the processing of your information for specific purposes.
• Right to Opt Out of Marketing: You may request at any time to stop receiving marketing communications.
• Right to Data Portability: You may request to receive your information in a structured format.

To exercise these rights, contact us directly via live chat or email.

8 Protection of Minors

aqq77 services are strictly for those aged 21 and above. We do not knowingly collect or process personal information from any minor.

We verify age during the registration process. If we confirm that information belonging to a minor is held by us, we will immediately close that account and delete the information.

If you believe a minor is using aqq77, please notify us at [email protected].

9 International Data Transfers

For the purposes of operating our services, your information may sometimes be processed on servers located outside Bangladesh. In such cases we ensure that:

• Adequate data protection measures are in place in the recipient country.
• Applicable legal safeguards are ensured for the transfer of data.
• Third-party service providers offer equivalent privacy protection.

10 Links to Third-Party Websites

The aqq77 website may contain links to third-party sites. We are not responsible for the privacy practices of these external sites. You are encouraged to review their own privacy policies when visiting third-party sites.

11 Changes to This Policy

aqq77 may update this privacy policy from time to time. If significant changes are made, we will:

• Post a prominent notice on the website.
• Send a notification to your registered email.
• Update the "Last Updated" date at the top of the policy.

If you continue using aqq77 after changes are made, you will be considered to have automatically agreed to the updated policy. You are therefore advised to review this policy regularly.

12 Contact Us

For any questions, concerns, or to exercise your data rights regarding this privacy policy, contact us through the following:

• Email: [email protected]
• Live Chat: 24/7 support in Bengali via the website

Our customer service team is available around the clock in accordance with Bangladesh Standard Time (BST, UTC+6).